Criccode Exclusion Policy
Criccode exclusion policy is a player protection feature that allows you to voluntarily ban yourself from the platform if you feel your gaming is out of control. This comprehensive guide explains every aspect of the criccode exclusion policy and how to use self-exclusion effectively.
Criccode exclusion policy demonstrates our commitment to responsible gaming. We provide this facility to help customers who want to stop gambling temporarily or permanently. When you enter into a self-exclusion agreement under our criccode exclusion policy, we prevent you from accessing your account for a specific period.
This guide covers what self-exclusion means, how to request it, what happens during the exclusion period, and how to re-activate your account after the ban ends.
What is Self-Exclusion Under Criccode Exclusion Policy?
Definition of Self-Exclusion
Under the criccode exclusion policy, self-exclusion is a voluntary agreement between you and Criccode where you request to be banned from using our platform for a specific period. This facility helps customers who feel their gambling is out of control and want assistance to stop.
Key aspects of self-exclusion under criccode exclusion policy:
- Voluntary: You must request it yourself (or have a family member request on your behalf with proof)
- Binding: Once activated, cannot be reversed until the period ends
- Protective: Designed to help you regain control
- Confidential: Your request is handled privately
- Effective: Prevents all access to your account
Why Self-Exclusion Exists
The criccode exclusion policy includes self-exclusion because:
- We care about player wellbeing
- We support responsible gaming
- We comply with gaming regulations
- We help prevent problem gambling
- We protect vulnerable customers
Who Can Request Self-Exclusion
Under criccode exclusion policy, you can request self-exclusion if:
- You have a registered Criccode account
- You feel gambling is becoming problematic
- You want help controlling your gambling
- A family member has concerns (with documentation)
- You want a break from gambling
How to Request Self-Exclusion Under Criccode Exclusion Policy
Requesting self-exclusion under criccode exclusion policy is straightforward. Follow these steps:
Step 1: Prepare Your Request
Before contacting us about criccode exclusion policy self-exclusion:
- Decide on exclusion period (6 months to 5 years)
- Prepare your account details (username, email, phone)
- Have identification ready (may be required)
- Confirm your decision (cannot be easily reversed)
Step 2: Send Email to Support
Email Address: support@cric.codesm
Email Subject: Self-Exclusion Request – Criccode Exclusion Policy
Email Body Template:
textDear Criccode Support Team,
I am writing to request self-exclusion under your Criccode exclusion policy.
Account Details:
- Username: [Your Username]
- Registered Email: [Your Email]
- Registered Phone: [Your Phone Number]
Exclusion Request:
- Period: [6 months / 1 year / 2 years / 3 years / 4 years / 5 years]
- Start Date: [Today's Date]
I understand this request is binding and cannot be reversed until the exclusion period ends.
Please confirm receipt and let me know when the exclusion will be activated.
Thank you,
[Your Name]
Step 3: Specify Exclusion Period
Under criccode exclusion policy, you must specify an exclusion period:
Available Periods:
- 6 months (minimum)
- 1 year (12 months)
- 2 years (24 months)
- 3 years (36 months)
- 4 years (48 months)
- 5 years (maximum)
Important: If you don’t specify a period, criccode exclusion policy automatically applies the minimum 6-month period.
Recommendation: Choose a period that gives you adequate time to address gambling concerns. Many customers choose 1-2 years for meaningful recovery.
Step 4: Wait for Confirmation
After sending your criccode exclusion policy self-exclusion request:
- You will receive an auto-reply confirming receipt
- Support team will process your request within 24 hours
- You’ll receive a confirmation email when exclusion is activated
- Processing may take up to 24 hours
Image Suggestion – Request Process:
Alt text: “Criccode exclusion policy self-exclusion request process showing email submission and confirmation steps”
How Soon After Requesting Will Self-Exclusion Be Activated?
Under criccode exclusion policy, we endeavor to apply your exclusion as soon as practically possible.
Standard Activation Timeline
Normal Processing Time: Within 24 hours of your request
What happens during these 24 hours:
- Support team verifies your identity
- We process your exclusion request
- We reset your password to prevent access
- We update our marketing databases
- We suspend your account access
Confirmation Process:
- Hour 0: You send self-exclusion request email
- Hour 1-24: Support team processes request
- Hour 24: You receive confirmation email
- Hour 24+: Exclusion is fully active
Fast-Track Processing
In urgent situations under criccode exclusion policy:
- Contact support via phone/WhatsApp for faster processing
- Mention “URGENT: Self-Exclusion Request” in subject
- Processing can be expedited to 2-4 hours
Urgent Contact Methods:
- Email: support@cric.codesm (with URGENT label)
- WhatsApp: [Support Number]
- Phone: [Support Number]
What You Can Do While Waiting
During the 24-hour processing period under criccode exclusion policy:
- Stop using your account immediately (even though it’s still accessible)
- Delete the app from your phone
- Clear browser cookies to prevent automatic login
- Tell a trusted friend/family member about your decision
- Seek support from gambling addiction resources
Important: Even though exclusion isn’t yet active, you should stop gaming immediately after sending your request.
Image Suggestion – Timeline:
Alt text: “Criccode exclusion policy activation timeline showing 24-hour processing period from request to confirmation”
What Happens If I Self-Exclude? Criccode Exclusion Policy Actions
When criccode exclusion policy self-exclusion is activated, we take multiple actions to support your recovery.
Account Access Prevention
Immediate Actions:
- Password Reset
- Your current password is invalidated
- You cannot log in with existing credentials
- New password cannot be generated by you
- Only support can reset password after exclusion ends
- Account Suspension
- Your account is marked as “Self-Excluded”
- All login attempts are blocked
- You cannot access any part of the platform
- Mobile app access is disabled
- Marketing Material Prevention
- You’re removed from all marketing databases
- You stop receiving promotional emails
- You stop receiving SMS promotions
- You stop receiving push notifications
- No marketing calls
Financial Actions Under Criccode Exclusion Policy
Funds Handling:
- Balance Protection
- Your account balance is frozen and secured
- Funds remain in your account
- Cannot be accessed during exclusion
- Fully protected and insured
- Pending Transactions
- Pending bets are settled normally
- Winnings are added to your balance
- No new bets can be placed
- Withdrawals are processed after exclusion ends
- Fund Return Option
- You can request immediate fund withdrawal
- Contact support to request balance return
- Funds sent to your registered bank account
- May take 3-7 business days to process
Data Protection Under Criccode Exclusion Policy
Privacy Actions:
- Your data remains secure (per Privacy Policy)
- Account information is preserved
- Personal details are not shared
- Account history is maintained
- Data protection laws still apply
Marketing Database Removal:
- Removed from promotional email lists
- Removed from SMS marketing lists
- Removed from retargeting campaigns
- Removed from affiliate marketing
- No promotional material forwarded to you
Image Suggestion – Account Actions:
Alt text: “Criccode exclusion policy actions showing password reset, account suspension, marketing removal, and fund protection”
Can I Re-Activate My Account During Self-Exclusion Period?
Under criccode exclusion policy, accounts that have been self-excluded cannot be reactivated under any circumstances until the expiry of the self-exclusion period.
Strict Non-Reactivation Rule
What this means:
- No exceptions – Even if you contact support
- No override – Even if you provide reasons
- No shortening – Period cannot be reduced
- No access – Account remains completely locked
- No new accounts – Cannot create additional accounts
Why this rule exists:
- Protects you from impulsive decisions
- Ensures you have full recovery time
- Maintains integrity of self-exclusion
- Complies with gaming regulations
- Prevents manipulation of the system
Consequences of Attempting Reactivation
If you attempt to reactivate during self-exclusion under criccode exclusion policy:
- All requests will be denied
- Support cannot and will not help
- Any new accounts will be immediately closed
- Funds in new accounts will be forfeited
- You may be permanently banned from Criccode
Important: Do not waste time trying to contact support for early reactivation. They cannot override the criccode exclusion policy.
Image Suggestion – No Reactivation:
Alt text: “Criccode exclusion policy showing locked account with no reactivation allowed during exclusion period”
Opening New Accounts During Self-Exclusion (Criccode Exclusion Policy Restrictions)
During your self-exclusion period under criccode exclusion policy, you must not attempt to:
Prohibited Actions
1. Re-Open Existing Account(s)
- Cannot request reactivation
- Cannot access old account
- Cannot use old credentials
- Cannot reset password
- Cannot contact support for access
2. Open New Accounts
- Cannot create new Criccode accounts
- Cannot use different email addresses
- Cannot use different phone numbers
- Cannot use family member’s details
- Cannot use friends’ information
3. Place Bets Through Other Customers
- Cannot use friend’s account
- Cannot use family member’s account
- Cannot share accounts
- Cannot proxy betting
- Cannot group betting
Detection Measures Under Criccode Exclusion Policy
How we detect violations:
- IP address monitoring
- Device fingerprinting
- Payment method tracking
- Personal information matching
- Behavioral pattern analysis
- Third-party database checks
Consequences if caught:
- Immediate account closure
- Forfeiture of all funds
- Permanent platform ban
- Reporting to gambling regulators
- Blacklisting across partner sites
Image Suggestion – Detection:
Alt text: “Criccode exclusion policy detection measures showing IP monitoring, device tracking, and account closure for violations”
If I Want to Re-Activate My Account After Exclusion Period
Under criccode exclusion policy, re-activation is possible after your self-exclusion period ends, but it’s not automatic.
Re-Activation Process
Step 1: Wait for Exclusion Period to End
- Your exclusion period must fully expire
- Calculate from activation date to end date
- Example: 6 months from January 1 = July 1
- Account remains locked until you contact us
Step 2: Contact Criccode Support
Contact Method: Email support@cric.codesm
Email Subject: Account Reactivation Request – Post Self-Exclusion
Email Body Template:
textDear Criccode Support Team,
My self-exclusion period has ended, and I would like to request account re-activation.
Account Details:
- Username: [Your Username]
- Email: [Your Email]
- Phone: [Your Phone Number]
- Self-Exclusion End Date: [Date]
I confirm that I wish to re-activate my account and resume gaming on Criccode.
Please let me know the next steps.
å
Thank you,
[Your Name]
Step 3: Confirm Intention in Writing
Under criccode exclusion policy, you must:
- Confirm your intention in writing (email is acceptable)
- Provide current contact information
- Acknowledge you understand the risks
- State you’re ready to resume gaming responsibly
Step 4: 24-Hour Waiting Period
Criccode exclusion policy requires a 24-hour waiting period before your account becomes available:
- Support receives your re-activation request
- They process your request (within 24 hours)
- 24-hour cooling-off period begins
- You receive confirmation email
- After 24 hours, account is reactivated
Why the 24-hour waiting period exists:
- Prevents impulsive re-activation
- Gives you time to reconsider
- Ensures responsible decision-making
- Complies with gaming regulations
- Protects your wellbeing
Step 5: Account Reactivation
After the 24-hour waiting period:
- Your account is reactivated
- You receive login credentials reset email
- You can set a new password
- Your balance is available
- All features are restored
- Previous limits may be reinstated
Image Suggestion – Reactivation Process:
Alt text: “Criccode exclusion policy reactivation process showing 24-hour waiting period after exclusion ends”
Important Considerations Under Criccode Exclusion Policy
Before Requesting Self-Exclusion
Think carefully:
- Self-exclusion is binding and irreversible during the period
- You cannot access your account or funds (unless you request withdrawal)
- Marketing materials will stop (this is good for recovery)
- You cannot create new accounts
- You must wait the full period before re-activation
Financial preparations:
- Withdraw any funds you might need during exclusion
- Cancel any pending bets (if possible)
- Understand that winnings from pending bets will be safe but inaccessible
- Plan for 24-hour processing time before complete lockout
Support preparations:
- Tell trusted friends/family about your decision
- Seek professional help (counselor, therapist)
- Join support groups (Gamblers Anonymous)
- Have support resources ready
During Self-Exclusion
What to expect:
- First week: Strong urges to gamble, difficulty adjusting
- First month: Habits start changing, urges decrease
- 3-6 months: New routines establish, recovery progresses
- 6+ months: Significant improvement, better control
Healthy activities during exclusion:
- Exercise regularly
- Pursue hobbies
- Spend time with family
- Practice meditation/mindfulness
- Seek therapy
- Join support groups
- Focus on work/studies
After Self-Exclusion Ends
Before re-activating:
- Assess whether you’re ready to return
- Consider extending exclusion if needed
- Set stricter limits than before
- Have a responsible gaming plan
- Ensure support system is in place
If you decide not to return:
- That’s perfectly okay and healthy
- Many people choose permanent exclusion
- Your wellbeing is more important than gaming
- You can request permanent closure anytime
Troubleshooting Criccode Exclusion Policy Issues
Issue 1: “I sent self-exclusion request but haven’t heard back”
Solution:
- Check spam folder for confirmation
- Wait full 24 hours (processing time)
- Send follow-up email with “URGENT” label
- Contact via WhatsApp or phone
- Try from different email address
Issue 2: “I can still access my account after 24 hours”
Solution:
- Clear browser cache and cookies
- Try logging in from incognito mode
- If still accessible, contact support immediately
- Do not place any bets
- Request emergency exclusion
Issue 3: “I want to extend my self-exclusion period”
Solution:
- Email support before current period ends
- Specify new end date (must be longer)
- Request is processed within 24 hours
- New period begins from current end date
- No waiting period for extensions
Issue 4: “I want to withdraw funds during exclusion”
Solution:
- Email support requesting withdrawal
- Provide bank account details
- Verification may be required
- Processing takes 3-7 business days
- Funds sent to registered bank account
Issue 5: “I’m getting marketing emails after self-exclusion”
Solution:
- Forward email to support@cric.codesm
- Mention “Marketing after self-exclusion”
- Usually resolved within 24 hours
- Check if from affiliate partners (report those too)
- Mark as spam if continues
Issue 6: “I accidentally created a new account during exclusion”
Solution:
- Contact support immediately
- Admit the mistake honestly
- New account will be closed
- Funds may be forfeited
- Original exclusion continues
- Consider permanent self-exclusion
Frequently Asked Questions – Criccode Exclusion Policy
What is the minimum self-exclusion period under Criccode exclusion policy?
The minimum self-exclusion period is 6 months. You cannot request a shorter period. This ensures you have adequate time to address gambling concerns.
Can I choose any period between 6 months and 5 years?
Yes. Under criccode exclusion policy, you can choose any period: 6 months, 1 year, 2 years, 3 years, 4 years, or 5 years. Choose what works best for your recovery needs.
How do I request self-exclusion under Criccode exclusion policy?
Email support@cric.codesm with “Self-Exclusion Request” in the subject. Include your account details and desired exclusion period. You’ll receive confirmation within 24 hours.
What happens to my money during self-exclusion?
Your funds are frozen and secured in your account. You cannot access them during exclusion unless you specifically request withdrawal, which will be processed to your registered bank account.
Can I cancel self-exclusion after it starts?
No. Under criccode exclusion policy, self-exclusion cannot be cancelled, shortened, or reversed until the full period expires. This rule protects you from impulsive decisions.
Will I still receive marketing emails during self-exclusion?
No. Under criccode exclusion policy, you’re removed from all marketing databases. You should not receive any promotional emails, SMS, or push notifications during exclusion.
Criccode Exclusion Policy Summary
Key Points to Remember:
✅ Self-exclusion is voluntary but binding
✅ Minimum period: 6 months, Maximum: 5 years
✅ Request by email: support@cric.codesm
✅ Processing time: Within 24 hours
✅ Account access: Completely blocked
✅ Marketing: All materials stopped
✅ New accounts: Cannot be created
✅ Reactivation: Only after period ends + 24-hour wait
✅ Funds: Secured and can be withdrawn
✅ Support: Available throughout exclusion
Conclusion: Use Criccode Exclusion Policy for Your Protection
The criccode exclusion policy exists to protect you. If gambling is causing problems, self-exclusion is a powerful tool to regain control.
Remember:
- Self-exclusion is a sign of strength, not weakness
- Help is available throughout your exclusion period
- Your wellbeing matters more than gambling
- Recovery is possible with support
Take Action Today:
If you need self-exclusion, email support@cric.codesm now. Help is available, and you can overcome gambling problems.
Play responsibly. Stay safe. 💚